Responsible for the Protection of Personal Information at DataDis
Mr. Yvan Thériault
Address: 520, Rue Michel- Fragasso
Quebec, QC , G2E 5N4
Telephone: (418) 877-2787 ext. 226
Your Personal Information is Important to Us
We have updated our Personal Information Policy. This new version is in effect as of September 22, 2023.
Data Dis inc. and its related companies ( “ DataDis ” ) are committed to protecting and securing your personal information.
DataDis may collect information necessary to do business with you. Please review the sections below for more details about the personal information we collect and how we use and manage it.
Personal Information Protection Policy
Policy Regarding the Protection of the Personal Information of Clients or Stakeholders
DataDis is committed to protecting the confidentiality and security of personal information obtained in the course of its commercial relationships with its customers. A customer relationship may be established when you contact us, visit our website, install our applications or mobile applications, contract with us, through your banking interactions with us or through your engagement with our products and services, or your other interactions with us.
What is DataDis?
For the purposes of this Policy, “ DataDis ” means the company Data Dis inc. and all its companies including, among others, Data Dis USA Inc., 9273-7923 Québec inc. , 9247-7397 Quebec inc. , V2B Immobillier SENC and any other subsidiary or related company of the Group DataDis . DataDis also means any successor or subsidiary of the companies mentioned above.
What is Personal Information?
Personal information is information that can be used to identify an individual. They include, but are not limited to, your name, address, age, income, date of birth, gender, biometric information, information about your financial situation and credit history as well as your opinions, preferences and spending habits. purchase.
We collect different categories of personal information depending on how you interact with us.
Types of Personal Information We Collect:
- Information you give us : You may provide us with information when requesting services or using our products or services. This includes, without limitation, information you provide in connection with the use of our services, digital platforms and mobile applications or the purchase and use of any items or services we offer . We may receive and store any information you provide to us to complete a transaction or provide you with our products or services. You can choose not to provide us with certain information, but if you do so, you may not be able to take advantage of all of our products or services.
- Information collected automatically : Some devices, such as smart devices, may automatically collect personal information when you use them to optimize your experience. We automatically collect and store certain types of information about your use of our websites and applications, including information about your interaction with content and services. We may use “cookies” or other unique identifiers and technologies such as “pixel tags” or “web beacons” to collect this information when you visit our websites. Information collected using these technologies may include IP addresses, components of the website that you clicked on or participated in, and website settings. You can control your cookie preferences so that your browser notifies you when you receive a cookie or to refuse certain cookies. You can learn more about cookies and similar technologies in the FAQ.
We may also use automated decision-making tools and practices in our daily operations to help us make our business decisions. Automated decision-making involves the use of technology to make a decision with limited or no participation. For more information about our use of automated decision-making, please contact us ( see “Contact Information” section below ).
- Information from Other Sources: We may receive information from third parties who provide services to us. This includes, but is not limited to, our advertising and social media partners and platforms, our security or fraud prevention service providers, and our identity verification service providers.
We apply our privacy principles to all personal information to which we have access, regardless of how we obtained it. You can contact us ( see the “Contact Information” section below ) if you have any questions about how we collect, use and disclose your personal information.
Principles Regarding the Protection of Personal Information
- We have a responsibility to you.
Data Dis inc. has responsibility for all personal information in its possession and control, including all that transferred to a third party for processing, retention or other purposes. To fulfill this responsibility, we have developed and implemented this Policy, which is part of our overall privacy framework.
- We provide you with the reason why we collect personal information.
Data Dis inc. mentions the reason for collecting personal information, either before or during collection. We may collect, use and disclose your personal information to:
Administrative and operational purposes in order to:
- Process and administer your payment when you purchase products or services, whether you pay online or through our point-of-sale terminals;
- Evaluate your creditworthiness and keep your credit file up to date on an ongoing basis;
- Process, manage, analyze and monitor your relationship with us, including to collect any money you owe to us;
- Manage the delivery, return or exchange of products, services and programs to you;
- Carry out promotions and administer contests;
- Carry out tests in the context of system modification or implementation;
- Process and follow up on your job application; and respond to your questions, comments and requests to customer service;
For marketing, advertising and research purposes in order to:
- Better understand your needs for products and services and provide you with relevant information as well as products, services and programs and advertising that meet those needs, including by sending you communications by mail, email, telephone, text message or any other form of electronic message;
- Solicit feedback to provide information to share about the Services, including to other customers, improve our products and services, and generate content for our website;
- Track and analyze your transactions, account activities and payment history for marketing analytics purposes and to personalize promotional offers or provide you with relevant advertising through our partners and advertising platforms;
- Conduct surveys and analyzes for research, statistical and product and service development purposes (information will be de-identified to the extent possible);
For security and fraud prevention purposes, and to manage our business risks to:
- Verify your identity and prevent errors and fraud; And
- Assess and manage our business risks;
For purposes of compliance with legal and regulatory requirements in order to:
- Comply with legal, regulatory and self-regulatory obligations; And
- Perform tasks for other purposes authorized or required by law, from time to time.
Your personal information may be used as part of automated decision-making practices for specified purposes. Contact us for more information about the automated decision-making practices we use ( see the “Contact Information” section below).
By Providing Your Personal Information to DataDis, You Consent to Us Using It for the Purposes Stated Above
Withdrawing your consent for us to collect, use and disclose your personal information may limit our ability to provide you with certain products or services.
- We obtain your consent for the collection, use and disclosure of your personal information.
DataDis obtains your consent to collect, use or communicate your personal information, unless otherwise permitted by law. Consent may be given orally or in writing, or be express or implied. We may use your implied consent to collect, use or disclose your personal information when a business relationship already exists with you or the reason for using your information is reasonably obvious to you. We generally request your express consent (verbal, written or electronically) before collecting, using or disclosing your sensitive personal information, including that relating to your financial situation, your biometric information or that relating to minors. The method of obtaining consent may depend on the circumstances and the sensitivity of the information and be appropriate to the type of personal information being collected, used or disclosed.
Consent of minors
We do not knowingly collect, use, or disclose any personal information from minors under the age of 13 without the express consent of a parent or guardian. If a minor under the age of 13 and under your guardianship has provided us with their personal information without your consent, you may contact us to request that the personal information be deleted ( see the “Contact Information” section below ).
Benefits linked to your consent
DataDis is a growing network of interrelated companies that offer a unique range of products and services. We want to provide you with exceptional customer service and superior value and must, to achieve this goal, share your personal information within DataDis and its group of companies, including in the United States of America. This sharing of information allows us to better understand our customers and to communicate to current and future customers information about products, services, bonus offers and special offers that may be of interest to you. With your consent, we may also provide your personal information to other DataDis affiliates or other external marketing partners (the “ Marketing Partners ”), including advertising and social media platforms and partners under of a Loyalty Program, so that they can inform you directly of products, services, bonus offers and special offers that may be of interest to you. This information may be communicated to you by mail, email, telephone, text message, social media or any other form of electronic message using the contact information you provide to us.
Withdrawal of your consent
You can withdraw your consent at any time if you no longer wish to receive marketing offers on products and services. Simply click on the unsubscribe link provided in the email sent to you or contact us ( See the “Contact Information” section below ). Your request will be processed as quickly as possible, but your name may not be removed in time from certain lists used for ongoing promotional activities. Please note that we may communicate with you for reasons related to the administration of your account and send you transaction-related or operational messages in order to complete a transaction, even if you have withdrawn your name from our communication lists for marketing purposes.
Consequences of refusal or withdrawal of consent
We will be less able to communicate with you about future promotional offers if you withdraw or refuse to provide your consent. For example, we will no longer be able to notify you of a contest or provide you with information on new products and services that may be of interest to you.
- We limit the collection of your personal information.
DataDis only collects the personal information necessary to offer you our products and services and for the purposes set out in this Policy. When we need to collect personal information for a reason other than those described in this Policy, we obtain your consent before or during collection, or as otherwise permitted by applicable law. We collect your personal information only by transparent, fair and lawful means.
- We limit the use, disclosure and retention of your personal information.
DataDis uses and discloses your personal information only for the purposes for which it was collected, unless you agree or the law permits or requires that it be used and disclosed for other purposes. We do not sell or rent personal information.
Data transfers to third parties
We may share your personal information with external companies that need the information to provide a service to us, such as service providers and agents (“Service Providers” ) . When your personal information is communicated to a Service Provider, the latter is required to protect it and comply with this Policy. However, some service providers may be located outside of Canada and required to disclose your personal information under the laws of their jurisdiction. You can contact us for information about our policies and practices with respect to the service providers to whom we have transferred your personal information and about their location (see the “Contact Information” section below ).
We may share certain personal information (including your name, email address, phone number, shipping and billing address, transaction level details, account information and purchase history), your IP address and other information about your device and your activity on our site (“ Fraud Prevention Data ”]) with our fraud prevention partners to help us detect and prevent fraudulent transactions. As service providers, our fraud prevention providers will use fraud prevention data to train and improve their products, and will combine fraud prevention data with information they receive from third-party data sources and other clients to help these clients detect and prevent fraudulent transactions on their platforms. For more information about how our fraud prevention partners handle your personal information, or for instructions on how to access, correct or delete personal information maintained by our fraud prevention partners, see the “Contact Information” section below.
We may share personal information (including your name, account number, address, social security number, telephone number, date of birth, employment history, purchase history and outstanding balances) with our external collection agencies as part of a file transfer for their services. As a service provider, the collection agencies we work with must review this information to help us collect any outstanding balances on overdue accounts.
In the event that DataDis , any of its related companies or brands or some or substantially all of their assets are acquired by a third party, your personal information may be one of the transferred assets. By providing us with your personal information, you agree that we may communicate it, while preserving its confidentiality, to any potential assignee and its advisors for the purposes of their due diligence procedures, the completion of such transactions and the maintenance of the business of operation of acquired businesses.
Data Dis inc. , the various members of the DataDis group of companies and our Service Providers may disclose your personal information in response to a search warrant or other valid court order or request, or to an investigative agency in the event of a breach of agreement or contravention of law, or if an applicable Canadian or international law otherwise permits or requires their communication. We may also disclose your personal information if such disclosure is necessary to establish, exercise or refute legal rights and to prevent or investigate actual or alleged harm to persons or property.
In accordance with Quebec private sector legislation, DataDis evaluates personal information transferred outside Quebec to ensure that this information is adequately protected. As a company with activities throughout Canada and the United States, Data Dis Inc. and its group of companies may transfer your information outside of Quebec in order to better serve you as a customer.
Data retention practices
DataDis only keeps your personal information for the duration necessary for the specified purposes or that provided by law. Personal information that no longer needs to be retained is securely destroyed in accordance with our policies.
- We keep your personal information up to date.
We want to ensure that your personal information is up to date, accurate and appropriate for the purposes for which it was collected. Please notify us of any changes to your address, telephone number and any other information you provide to us so that we can provide you with the best possible service. If you wish to update your personal information, you can do so by contacting us ( see the “Contact Information” section below ).
- We protect your personal information.
We place the highest importance on the security of your personal information. We have implemented appropriate technical, physical and administrative security measures, such as data encryption, access controls for authorized personnel only, and policies and procedures that are designed to protect your personal information. Our service providers must, under their contracts with us, maintain the confidentiality of your personal information and cannot use it for unauthorized purposes. When the law requires us to disclose personal information, we take reasonable steps to verify the legitimacy of the collection request and provide only the information required by law. We regularly review our methods and security measures and verify that they are applied according to standards to ensure their effectiveness and relevance to the level of sensitivity.
- We are transparent about our privacy practices.
We are committed to providing you with clear and accessible information on our policies and practices regarding the management of your personal information. If you would like to know more about our policies and practices, you can do so by contacting us ( see the “Contact Information” section below ).
- You can request to see the personal information we hold about you.
You have the right to review, update and correct any errors in your personal information that we maintain or control. To consult the personal information contained in your file, send us a written request to this effect (see the “Contact information” section below). We will respond to your request for access or information within a reasonable time. It may happen that we cannot comply with your request. This could be the case, for example, if access to your personal information allowed you to learn confidential or proprietary business information, personal information about another person (which it would be impossible for us to separate from yours) or to confidential information under the law. We may request certain personal information in order to verify the identity of an individual who requests access to records held about them.
- We respond to your privacy questions, concerns and complaints.
DataDis responds within a reasonable time to all your questions, concerns and complaints regarding the protection of your personal information and our confidentiality policies and methods. We will respond to any concerns you may have regarding the protection of your personal information and initiate an investigation if necessary. In most cases, a question, concern or complaint can be resolved by speaking with our team.
You can contact us:
- By telephone, call 1 418 877-2787.
- By sending an email to email@example.com;
- By mail to 520, rue Michel- Fragasso , Québec (Quebec), G2E 5N4.
Responsible for the protection of personal information
DataDis Privacy Officer at:
c/o Mr. Yvan Thériault
520, rue Michel- Fragasso , Quebec (Quebec) G2E 5N4
or by email at firstname.lastname@example.org
DataDis refers to the company Data Dis inc. and its group of companies. DataDis also includes any successor or subsidiary of Data Dis inc. and its group of companies.
The company Data Dis inc. and its group of companies include:
- Data Dis inc. (Canada);
- Data Dis USA Inc. (United States);
- 9273-7923 Quebec inc. ;
- 9247-7397 Quebec inc. ;
- V2B Immobilier SENC;
Personal information is data that allows an individual to be identified. They include, in particular, name, address, email address, age, income, date of birth, gender, biometric data, information on financial situation, credit history as well as opinions, customer preferences, behaviors and habits.
Below are examples of the personal information our services require and the purposes for which it is used. Below you will also find examples of how we collect and use demographic information, as well as how the information is used in smart device products under our owned applications.
Cookies and Similar Technologies
First and third party cookies
A “cookie” is a small file created by a web server that may be stored on your device (if you allow) for use either during a particular browsing session (“temporary” cookie) or during a session subsequent navigation (“persistent” or “permanent” light). “Temporary” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain on your hard drive until they expire or you delete them. Local shared objects (“flash” cookies) are used to collect and store information about your preferences and navigation to, from and within a website. First-party cookies are set by the website you are visiting, and they can only be read by that website. Third-party cookies are set by a party other than this website
Other similar technologies
In addition to cookies, there are other automatic data collection technologies, such as web beacons, pixel tags (clear gifs, pixel tags), and browsing data collection (log files, server logs, etc.). ) which may be used to collect data when users navigate and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. Additionally, Urchin Tracking Module (UTM) codes are strings of characters that may appear in a URL when you navigate from one web page or website to another. This type of string may contain navigational information such as the ad, page, or publisher that sent the user to the destination website.
What cookies and similar technologies are used and how are they used?
Other third-party technologies
Your choices regarding cookies
Most web browsers are configured by default to accept cookies. If you do not wish to receive cookies, you can set your browser to refuse all or some types of cookies, or to alert you when cookies are sent by website technologies. These settings may prevent you from taking advantage of all the features of the Site. Also, adjusting cookie settings may not completely delete all cookies that have already been created. To delete them, go to your browser settings after changing your cookie settings. Additional information is available below on how to disable cookies or manage your cookie settings for some major web browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
To learn how to manage your Flash cookie settings, visit the Flash Access Control Settings page on the Adobe webpage at
For more information on how to change your browser settings to block or filter cookies, visit http://www.aboutcookies.org/ .
To learn more about Internet advertising practices and resources available to consumers, visit http://www.aboutads.info/consumers/ or http://www.networkadvertising.org/understanding- online-advertising/how-does-it-work .
Services and product sales
Most of the information collected about you in the course of providing our services is basic information we need to complete a transaction, issue a refund or credit, or process and track transactions. The information we may collect to complete a transaction includes, but is not limited to, your name, address and telephone number, as well as a description of the item or service requested or purchased.
If you complete a transaction, we collect personal information such as your name, postal address, email address and telephone number, as well as credit card information. For further details on the information we collect on our websites, see Question 11 on “Cookies” below.
Banks and financial institutions require certain information to be provided to open a credit or deposit account. For example, your name, address and date of birth are used to identify you and process your request; information about your personal (such as your occupation) and financial (such as your assets, income and financial obligations) situation is used to determine your eligibility for products and services; credit reports and other information are used to evaluate your creditworthiness and maintain your credit file; Transaction and payment history is used to assess credit or fraud risks and identify suspicious activity, as well as to comply with regulatory obligations.
For certain financial products, the law requires the collection of specific personal information. For example, your name, your address, your date of birth, information about your employment and certain information appearing on a document issued by a government authority are required under regulations aimed at countering the recycling of products of the crime and terrorist activity financing, and your social insurance number is required for reporting purposes under the Income Tax Act.
We may use our customers’ personal information, in de-identified compilation form, to improve our services, study trends, develop products and programs, and for statistical analysis purposes. , marketing or presentation of sector reports. We may share this compiled and de-identified information with members of the DataDis group of companies , our partners, agents and service providers, including our advertising and social media partners and platforms.
Your social insurance number (SIN) and date of birth are required for reporting purposes under the Income Tax Act when you enter the employment of one of the DataDis group companies . Credit reporting and investigative agencies may use your SIN to distinguish you from others with a name similar to yours and to provide us with more accurate and timely information from these agencies.
What can I do to no longer receive marketing communications?
You may wish that your personal information is not used or disclosed for marketing purposes. In such a case, you can withdraw or refuse your consent at any time by contacting us at the contact details indicated below or by clicking on the unsubscribe link in our email communications. We will process your request as soon as possible, but we may not be able to remove your name from certain lists used for ongoing promotional activities. Please note that even if you have removed your name from our communications lists for marketing purposes, we may contact you for other reasons, such as fraud, collections, account management or transactional or operating activities.
We may occasionally contact you to obtain your feedback on our performance. For example, we may ask you to complete a customer satisfaction survey, provide a review of an item, or review an experience.
In certain circumstances, we may also ask you to help us and our community of customers by contributing content to our websites. This might include writing a review for an item, answering a service-related question from another customer, or allowing us to share a photo or video of a social media post that uses one of our hashtags or who mentions us or our articles. These requests are optional, we never require you to provide comments, answer questions, or give us permission to re-publish a photo or video if you do not want to.
Do you keep my payment card number when I receive an electronic receipt?
When a payment is made by credit card, you may receive an electronic copy of your receipt. If you would like to receive an electronic copy of your receipt, an electronic receipt will be emailed to the email address you provide at the time of transaction.
To ensure the security of your information, we do not store payment card numbers in our systems. Please also note that the validation code or PIN associated with credit cards is not stored in our systems.
How can I ask you to delete the personal information you have about me?
You may contact the Privacy Officer, as described in question 10, to request that your personal information be deleted from our records. It is important to note that, in accordance with applicable laws, we may be required to retain your information for a prescribed period of time . Therefore, we may not be able to immediately delete the personal information we hold about you in our records.
You can request to see the personal information we maintain about you.
Your written request must be sent to the following address:
520, rue Michel- Fragasso
Quebec (Quebec) G2E 5N4
or by email to email@example.com
Once we receive a written request from you, we will attempt to comply with it within thirty (30) days. If we cannot respond to your request within this time frame, for whatever reason, we will contact you to explain the reason for the delay.
In certain situations, the law may allow us to refuse your request for access to your personal information. This could be the case, for example, if access to your personal information allowed you to become aware of confidential or proprietary business information or personal information about another person (which it would be impossible for us to separate from yours).
If we deny you access to your personal information, we will contact you directly. In such a case, you may decide to file a complaint with the Privacy Commissioner of Canada.
Please do not hesitate to contact us if you have any questions or concerns regarding our privacy policies or processes or if you wish to view, verify or modify your personal information.
You can contact us:
- By telephone, at 1 418 877-2787
- By email to firstname.lastname@example.org.
- By mail at 520, rue Michel- Fragasso , Québec (Quebec), G2E 5N4
DataDis Privacy Officer at:
c/o Mr. Yvan Thériault
520, rue Michel- Fragasso , Quebec (Quebec) G2E 5N4
or by email at email@example.com