Suggestion Analysis Committee

Suggestion Analysis Committee

Any suggestions you submit for the improvement of our software through trainers, salespeople and technicians are welcome. You are the specialists in your field, so you have our full attention to keep our software in front of our competitors and ensure our leadership role. It is important, however, that you be aware of the treatment that is being done internally.

A Suggestion Analysis Committee is made up of internal experts who are aware of the needs of the clientele through their direct involvement in implantations, interventions or representations to clients.

During their monthly meeting, the committee asks the members of the technical support, sales and training teams to provide a list of the 10 customer suggestions that they believe are the most frequent and likely to improve the use of the software. The committee reviews all suggestions and retains the most appropriate. The others remain active and will be subject to further analysis.

Targeted fixes and enhancements are then submitted to managers for approval and are reflected in the schedule of the Programming Department.

Recent posts

In this article, discover 11 signs that it's time to implement vehicle and heavy equipment maintenance software in your organization.
In this article, find out how to extend the life of your construction vehicles and equipment with 5 simple tips.
Find out how to properly prepare your team for the implementation of mechanical workshop management software in a few easy steps.
Find out what a maintenance audit is, the two types of audits, the elements evaluated during this process, the advantages of these verifications as well as the steps to pass a maintenance audit with flying colors.
Find out how an accounting integration with maintenance software works, its benefits, and potential challenges that may arise during the integration.
In this article, you will find 10 things fleet managers should consider before choosing a fleet maintenance software solution. The top 3 features will make your life so much easier.