Implementing mechanical workshop management software in your garage is an essential step in the evolution of an organization. With the right software in place, you can better manage maintenance tasks, automate your processes, and get more accurate insights into the performance of your vehicles and equipment. However, before achieving concrete results, preparing your team for the transition to adopting the new software is crucial. In this article, you will find six essential steps to prepare your team using mechanical workshop management software effectively.
1. Communicate The Benefits of Using Mechanical Workshop Management Software
Avant d’effectuer le virage numérique ou de passer à un nouveau logiciel, assurez-vous que votre équipe comprend pourquoi elle fait le changement. Expliquez à chacun des intervenants de votre organisation comment le logiciel peut les aider au quotidien à simplifier leur travail, à éviter les pertes de temps dans des activités routinières et à améliorer leur performance. Prendre le temps d’expliquer clairement ces avantages apaisera la réticence au changement et les craintes concernant l’utilisation d’un nouveau système qui vient inévitablement modifier les habitudes de votre équipe. Le fait de discuter de ces changements permettra assurément de démystifier certaines fausses croyances comme le fait que les employés se verront remplacés par le logiciel. Il s’agit plutôt d’un outil pour leur permettre de réaliser plus facilement leur travail.
2. Concretely Identify The Key Roles And Responsibilities Within Your Team
Pour assurer le succès de la mise en place d’un logiciel de gestion d’atelier mécanique dans votre organisation, il est primordial de mobiliser l’équipe en leur confiant une part de responsabilité dans le processus. De cette façon, les employés ne sentiront pas qu’ils se font imposer un changement, mais bien qu’ils en font partie.
It is also a good idea to entrust the maintenance software implementation project management to someone that has the time required to successfully take care of the project. Indeed, the process will only be effective if you mandate someone motivated to carry out the project and that has the time to coordinate the different stages. This person will also act as a bridge between the organization and the software supplier. In other words, assign someone with the authority and expertise to oversee the process while designating those responsible for day-to-day tasks such as updating data and tracking progress. Again, having the right people around you and assigning roles will help ensure that employees go to the right people when they have questions.
Always remember that implementation is successful when the people who use the software the most are involved from the beginning. By proceeding this way, you can establish sound change management that will make it easier for your team to adopt the new mechanical workshop management software.
3. Follow a Plan to Train And Educate Staff on How To Use The System Properly
Dès que vous décidez d’aller de l’avant avec un fournisseur de logiciel de maintenance comme DataDis, un chargé de projet vous sera attitré afin de vous accompagner de A à Z du processus d’implantation. Cette personne-ressource vous aidera à concevoir un plan de formation et d’implantation complet adapté à vos besoins et à vos réalités. Par exemple, si votre organisation compte plusieurs succursales ou divisions, plusieurs formateurs pourront être déployés simultanément pour vous offrir une formation de qualité et efficace. De plus, le processus d’implantation se fera à votre rythme. Si vous préférez attendre une certaine période de l’année pour enclencher les démarches, l’équipe de DataDis s’adaptera à votre réalité.
Following a structured and thoughtful plan based on hundreds of successful implementations will equip your team to use the software correctly. However, it is imperative to stick to this plan and not try to skip steps to speed up the process. Doing so only risks creating stress in your team, leading to software misuse and a need to redo the training a second time. In short, it is essential to give yourself time to succeed.
Here is how DataDis makes sure to train your team so that they are ready to use your new mechanical workshop management software:
4. Encourage Staff Feedback on Their Experience With The Software
Your team’s feedback will be a gold mine of information to help you fully understand the implementation process’s evolution and identify improvement opportunities. Of course, different members of your organization will likely react differently to change. By listening to them and keeping the communication channel open, you will succeed in achieving your objective. Asking for honest feedback from staff will help ensure everyone is comfortable with the new system.
It is essential to realize that there will inevitably be mistakes in the beginning, but these are essential in the learning process. In addition, you will be accompanied by competent trainers who are used to adapting their approach to the different types of personalities and roles within an organization. Finally, always remember that as the process depends on the efforts made, it takes time to ensure its success.
5. Configure User Accounts With Appropriate Access Levels
A good practice to consider even before implementing the maintenance software is to determine the different levels of access to the information available. Indeed, we want to avoid situations like the one where a mechanic could consult the salary of his colleagues. Fortunately, this hierarchical structure of access to information has been developed, and it is straightforward for you to decide who has access and to make changes.
Creating user accounts with the appropriate access levels will ensure team members can perform their tasks properly. You will need to configure the different levels of access depending on the role and responsibilities of each. This will help secure sensitive data while ensuring everyone has the correct information when needed. Thinking about it in advance will only facilitate the implementation process and avoid miscommunication resulting in unfortunate situations. Your project manager will accompany you to carry out this classification.
6. Adopt a Global Implementation Strategy
Finally, designing and adhering to an implementation strategy is essential to know where your organization is heading using a new mechanical workshop management software. To achieve this, it is necessary to make a time-resource allocation because a software implementation does not happen overnight. However, by allocating sufficient time and resources, the process has every reason to go well.
In addition, it is beneficial to establish a clear timetable and achievable objectives while keeping some leeway for unforeseen events. This way, the whole team will be on the same page about the evolution of the implementation process.
Finally, consider the possibility of receiving support training, improvement or optimization services for your processes once the implementation is complete. These are different services offered to DataDis customers through our training team.
Conclusion
En prenant le temps de préparer votre équipe à l’adoption d’un système de gestion d’atelier mécanique, vous pouvez assurer une transition réussie et récolter les fruits d’une efficacité accrue. N’oubliez pas de vous assurer de communiquer clairement les avantages, d’attribuer les rôles et les responsabilités clés au sein de votre équipe et de suivre une formation complète à votre rythme. Également, ne négligez pas de demander des rétroactions au personnel, de configurer des comptes d’utilisateurs avec des niveaux d’accès appropriés et d’adhérer à une stratégie d’implantation réfléchie. En appliquant ces conseils, vous aurez tout en votre possession pour réussir haut la main l’implantation de votre logiciel de maintenance.
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