Frequently asked questions

Here, we answer questions asked by everyone involved in the process!

Yes. Modern maintenance management software can automatically collect and synchronize data through integrations with telematics systems and other connected platforms. This eliminates manual data entry and ensures your information stays accurate and up to date.

Once collected, the data must also be easy to interpret. A robust CMMS should offer automated imports, customizable dashboards, and flexible reporting tools so you can quickly transform raw data into actionable insights, without adding to your workload.

Yes, MIR-RT is available on the web, allowing road mechanics to complete work orders remotely. Using a cellphone, tablet, or laptop, they can access the system and perform their tasks from the field, without needing to be physically in the garage.

Through visual indicators, dashboards, and automated alerts. MIR-RT makes it easy to identify upcoming and overdue maintenance tasks using clear visual cues in the planning module, such as color coding for overdue and coming due maintenance. Users can also receive automated email reports highlighting overdue work, and access a centralized dashboard that provides a high-level overview of maintenance across the entire fleet.

Involving the right people from the start. A successful MIR-RT implementation depends on engaging key stakeholders across the organization early in the process. By understanding their day-to-day workflows and priorities, the system can be configured to match operational needs, ensure proper workflows, and deliver maximum value from the software.

No, MIR-RT automatically handles inventory movements for you. When a purchase order is received, inventory levels are updated automatically. Likewise, when mechanics use parts on a work order, those parts are automatically deducted from inventory and linked to the job, eliminating manual adjustments and reducing errors.

Yes, MIR-RT captures all activity related to each asset, including work orders, job codes, and associated costs. This gives you complete visibility into an asset’s full maintenance history and total cost, allowing you to make informed decisions based on accurate, centralized data.

No, MIR-RT offers multiple settings to automate the pricing of both parts and labor. Prices can be defined based on asset owners, specific parts, or more advanced scenarios using pricing matrices. This removes the need for manual calculations and ensures consistent, accurate invoicing.

Yes, MIR-RT provides detailed cost reporting that allows you to see exactly how much a unit has cost you over a specific period. You can analyze costs by individual asset, part category, or timeframe, giving you clear visibility to better manage expenses and support data-driven decisions.

It’s handled as part of the implementation process. During onboarding, we collect your existing data such as units, inventory, parts, inspection sheets, and other relevant information. This data is then used to build a database that aligns with your operational workflows and business needs, ensuring a smooth and accurate transition into MIR-RT.

Yes, Using the planning module, the shop foreman can schedule a mechanic’s entire workday in advance. When the mechanic logs into their workstation, they see a clear list of assigned tasks and can move from one job to the next without needing to check back with the foreman each time.

Yes, MIR-RT helps manage inventory using predefined minimums, maximums, and preferred suppliers. Based on these thresholds, the system can automatically generate purchase orders, ensuring you know exactly which parts to order and from which supplier, without guesswork.

In-person, hands-on training. MIR-RT training is primarily delivered on-site, directly within your live production environment. This approach allows users to learn the software in real working conditions, ask questions in real time, and become fully trained within a short timeframe, typically within one week.

Yes. Modern maintenance management software can automatically collect and synchronize data through integrations with telematics systems and other connected platforms. This eliminates manual data entry and ensures your information stays accurate and up to date.

Once collected, the data must also be easy to interpret. A robust CMMS should offer automated imports, customizable dashboards, and flexible reporting tools so you can quickly transform raw data into actionable insights, without adding to your workload.

Yes, MIR-RT is available on the web, allowing road mechanics to complete work orders remotely. Using a cellphone, tablet, or laptop, they can access the system and perform their tasks from the field, without needing to be physically in the garage.

No, MIR-RT automatically handles inventory movements for you. When a purchase order is received, inventory levels are updated automatically. Likewise, when mechanics use parts on a work order, those parts are automatically deducted from inventory and linked to the job, eliminating manual adjustments and reducing errors.

Yes, MIR-RT captures all activity related to each asset, including work orders, job codes, and associated costs. This gives you complete visibility into an asset’s full maintenance history and total cost, allowing you to make informed decisions based on accurate, centralized data.

No, MIR-RT offers multiple settings to automate the pricing of both parts and labor. Prices can be defined based on asset owners, specific parts, or more advanced scenarios using pricing matrices. This removes the need for manual calculations and ensures consistent, accurate invoicing.

Yes, MIR-RT provides detailed cost reporting that allows you to see exactly how much a unit has cost you over a specific period. You can analyze costs by individual asset, part category, or timeframe, giving you clear visibility to better manage expenses and support data-driven decisions.

It’s handled as part of the implementation process. During onboarding, we collect your existing data such as units, inventory, parts, inspection sheets, and other relevant information. This data is then used to build a database that aligns with your operational workflows and business needs, ensuring a smooth and accurate transition into MIR-RT.

Yes, Using the planning module, the shop foreman can schedule a mechanic’s entire workday in advance. When the mechanic logs into their workstation, they see a clear list of assigned tasks and can move from one job to the next without needing to check back with the foreman each time.

On average, 10 to 12 weeks. The MIR-RT implementation typically takes between 10 and 12 weeks. During this period, our team works closely with you to gather and import your data, build your database, and provide training. By the end of the process, your team is fully trained and actively using the system.

Yes. MIR-RT is specialized software for vehicle fleets, but it’s very flexible. Several of our clients also manage the preventive and corrective maintenance of their fixed units.

MIR-RT offers over 100 integrated reports that are 100% customizable for each user. You can therefore add or remove fields to get exactly the data you wish to see in your report.

Yes, the access control system eliminates the possibility of intrusion, since each user must enter a personal password before being able to start a work session.

It is even possible to block specific users from certain modules or actions inside the software in order to eliminate any risk of mistakes.

The number of licenses required for your company depends on the number of users working in MIR-RT simultaneously.

For example, if you have four (4) mechanics, a fleet manager, an accountant and a general manager who needs to work on MIR-RT at the same time, you will need seven licenses.

Yes, it is possible to finance your MIR-RT acquisition over 24, 36 or 48 months.

Contact us for more information.

Involving the right people from the start. A successful MIR-RT implementation depends on engaging key stakeholders across the organization early in the process. By understanding their day-to-day workflows and priorities, the system can be configured to match operational needs, ensure proper workflows, and deliver maximum value from the software.

In-person, hands-on training. MIR-RT training is primarily delivered on-site, directly within your live production environment. This approach allows users to learn the software in real working conditions, ask questions in real time, and become fully trained within a short timeframe, typically within one week.

Yes, an interactive guide is available in MIR-RT to quickly help you. No matter where you are in the software, type F1 on the keyboard and a window will open displaying detailed information about the specific module you are currently using.

Yes of course! We offer a continuing training program to update your employees’ knowledge or train new employees.

Contact us for more information on our continuing training service.

Yes, our trainers can train your staff in your own offices, in our DataDis offices in Quebec City Montreal or Toronto, and remotely via video conferencing.

DataDis adapts to your schedule and time constraints.

We are recognized for offering a training experience that exceeds expectations.

Learn more about our services.

Through visual indicators, dashboards, and automated alerts. MIR-RT makes it easy to identify upcoming and overdue maintenance tasks using clear visual cues in the planning module, such as color coding for overdue and coming due maintenance. Users can also receive automated email reports highlighting overdue work, and access a centralized dashboard that provides a high-level overview of maintenance across the entire fleet.

Yes, MIR-RT helps manage inventory using predefined minimums, maximums, and preferred suppliers. Based on these thresholds, the system can automatically generate purchase orders, ensuring you know exactly which parts to order and from which supplier, without guesswork.

Yes. Several of our clients have gone from another CMMS software to our MIR-RT software. Your Project Manager will help you import all the data from your old solution, either as an Excel or CSV file, directly into MIR-RT!

Yes, MIR-RT has an import-export module. All data and report results are presented in spreadsheets. If necessary, they can be copied to Excel or other formats. The resulting grids can also be exported.

MIR-RT is 100% compatible with the vast majority of telematics, fuel and accounting solutions used in Canada and the United States.

To find out if we are compatible with your solutions, we invite you to visit the partners page on our website.

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