Technical Support Advisor

Do you want to have fun and take on challenges that match your talent?

DataDis is currently expanding and is looking for a dynamic Technical Support Advisor with good communication skills to complete our dream team!

Location : Quebec or Montreal

Job type : Permanent | Full time

Salary : To be discussed

As a Technical Support Advisor, you will have to:

  • Provide technical assistance to users of our MIR-RT software and applications.
  • Configure gateways to ensure the exchange of information between MIR-RT and other client software.
  • Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
  • Assist customers with software updates.
  • Provide the necessary solutions for optimal use.
  • Test new features of our software and specific customer changes.

Our requirements for the position:

  • Technical in computer science or equivalent.
  • Experience in technical support.
  • Experience in PC configuration and troubleshooting various Windows operating systems.
  • Good knowledge of the office suite.
  • Advanced English (spoken and written)

In return, we offer you …

  • A flexible schedule, facilitating work / family balance.
  • A comprehensive insurance plan paid at 75% by the employer (dental care and telemedicine included)
  • Paid training on our MIR-RT software
  • Top of the range corporate clothing at 50%.
  • A free Surmesur shirt
  • Free unlimited gourmet coffee.
  • Several corporate discounts with our various partners (hotels, car / truck rentals, etc.)

But above all…

  • A stimulating job that meets your aspirations.
  • A dynamic working environment.
  • A close-knit and helpful team.
  • Tailored responsibilities.
  • A relationship with passionate customers.
  • The autonomy and confidence you hope for.

Join our Dream Team and send us your application!

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Job opening : Technical Support Advisor