Do you want to have fun and take on challenges that match your talent?
DataDis is currently expanding and is looking for a dynamic Technical Support Advisor with good communication skills to complete our dream team!
Location : Quebec or Montreal
Job type : Permanent | Full time
Salary : To be discussed
As a Technical Support Advisor, you will have to:
- Provide technical assistance to users of our MIR-RT software and applications.
- Configure gateways to ensure the exchange of information between MIR-RT and other client software.
- Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
- Assist customers with software updates.
- Provide the necessary solutions for optimal use.
- Test new features of our software and specific customer changes.
Our requirements for the position:
- Technical in computer science or equivalent.
- Experience in technical support.
- Experience in PC configuration and troubleshooting various Windows operating systems.
- Good knowledge of the office suite.
- Advanced English (spoken and written)
In return, we offer you …
- A flexible schedule, facilitating work / family balance.
- A comprehensive insurance plan paid at 75% by the employer (dental care and telemedicine included)
- Paid training on our MIR-RT software
- Top of the range corporate clothing at 50%.
- A free Surmesur shirt
- Free unlimited gourmet coffee.
- Several corporate discounts with our various partners (hotels, car / truck rentals, etc.)
But above all…
- A stimulating job that meets your aspirations.
- A dynamic working environment.
- A close-knit and helpful team.
- Tailored responsibilities.
- A relationship with passionate customers.
- The autonomy and confidence you hope for.